Order taking is easy, easier than we think but when done year after year, it can drain the creative energy right out of us, making us listless and unhappy. Continuing along this path we’d end up losing our identity while wondering, “Why am I in this business anyway?”
As my husband said recently… “The next time you feel the need to ask yourself… ‘Why am I here?’ … Answer yourself, ‘I am here because I am the only person capable of doing what needs to be done, in this moment in time, with these circumstances, to create the best outcome!’”
To cede that responsibility to anyone else, is to hand the job off to someone completely inadequate and unqualified to do the job.
What am I saying? Simply, that YOU are the expert and as the expert you know what is best for your clients. Don’t always give them just what they want, but give them what they need because USING your travel intelligence and experience to craft a solution will give your clients the best experience possible every time! And THIS will be the reason why your clients book with you time and time again!