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Archive for June, 2017

Do you stand out from the crowd?

As you know, differentiation plays a big part in the competitive world in which we live, but even more important than getting noticed is what comes after you’ve gained someone’s attention. What do you provide that will remove “potential” from the equation and make those that notice you, “actual” clients for life? Getting noticed in the first… Read More »


Stress-Free Summer

Stress-Free Summer

School is out. The sun is shining. And, folks want a break from the daily grind. In other words, summer is here. But, when you work in travel, most people’s vacation season is your busy time. We understand how overwhelming the high season can be. We get that your summer hours are longer. We know you juggle multiple trips,… Read More »


Do you really know who you are?

What a powerful two days I’ve just had in Stamford, CT. I spent the days working on understanding and then refining who I am. Knowing who we are helps in understanding what we want to sell and which market(s) to focus on. Starting from the point of knowing where we want to be and realizing that we… Read More »


5 Things You Don’t Know About Florence

Florence is Italy’s most-toured city. Each year, over 22 million travelers step foot in Firenze. And, rightly so. Florence is home — after all — to Michelangelo’s David, the Duomo and PonteVecchio. It was the cradle of art and learning in the Renaissance and is the birthplace of Dante. But, with so many sights to see, it’s easy for travelers just to… Read More »


The power of relationships

A delicious cheese-themed tour with a joint venture partner we have in San Diego just concluded. Their store took a group to my region of Piemonte for a cheese, food and wine tour which filled their hearts with memories and left them inspired by the many encounters they had with the locals.  Of course, the sights,… Read More »


Don’t Give Them What They Want

How do you define the role of a travel agent? to plan whatever the client wants  to advise travelers on their many options to share your expertise — even when it conflicts with your clients’ request Part of our job is to execute a traveler’s stated wishes – we want them to have the trip they… Read More »


overbook

Before we leave…Let’s do EVERYTHING!

Have you ever had a client say, “While we’re there we want to make sure we visit ALL of the major attractions before we leave.” That is not only a mouthful, it is such an ambitious idea that it is nearly impossible to do, EVEN if the trip lasted a year and they had an unlimited budget!… Read More »


south italy

Italy’s Scenic South

Puglia is a land of whitewashed cities, bright blue coves, and emerald green olive oil. Last October, I toured the heel of Italy’s boot on one of See Italy‘s educational trips for agents. When you drive through the golden countryside here, you see field after field of silvery olive trees. Olive oil is a way of life in… Read More »


Italy here we come

Yes it is true…Italy here we come!!!

So yes, I really mean YES. This time it is really going to happen! As a family we’ve decided to move to Italy, but not just any place in Italy, we’ve chosen that triangular “rock” that’s being kicked by the “toe” of Italy’s mainland “boot.” The part that neither one of us belongs to…Sicily!!!  I have been… Read More »


Relishing the Real Rome

Relishing the Real Rome

In sunny months, Rome’s markets brim with orange-and-green zucchini blossoms. Romans stuff these fiori di zucca with a bit of melty cheese, frying them until crisp. You’re not tasting Rome until you taste this deep-fried deliciousness. Traditional fritto misto is a mix of fiori di zucca (zucchini flower), crisped meats, olive ascolane (stuffed olives), and mozzarelline fritte (mozzarella balls). Both elegant and rustic restaurants serve Rome’s fried antipasto. When… Read More »